Most business owners recognize that being active on social is not only essential for staying in touch with customers, but also for growing their revenue.
Managing your social networks, however, is a lot of work. It takes time, resources, and social media expertise that most local business owners don’t have. We can provide you access to apps and/or have us look after this responsibility for you.
Monitor Facebook, Instagram, Google My Business, Twitter, and LinkedIn from one easy-to-use dashboard. You can even manage all comments left on posts and any mentions without having to leave the application.
Save time and energy with customizable settings that allow you to find and republish your industry’s hottest news.
From one tab, you can publish content to multiple social sites with the push of a button.
Discover and interact with leads from Twitter who are looking for products and services like yours in real time.
Set-up and preview posts before you publish, and build all of your week’s content in one sitting.
Get important stats that provide insights into your social profiles for better content strategy and customer engagement.
Use on any device, any time—this means you can post and respond in the moment, and never miss a beat.
Use our new feature that allows you can transform Instagram posts into a shoppable gallery of images, turning social fans into paying customers.
Use on any device, any time—this means you can post and respond in the moment, and never miss a beat.
Writing with Artificial Intelligence
Composing social media posts has never been easier, thanks to our new AI writing feature! Check it out!
It's easy! By setting up a list of searches, you can find customers in your area and start an immediate conversation. Here are 3 easy steps. First, find words and phrases that relate to your products or services. If you’re a locksmith, try “locked keys in car”. Next, respond to the relevant search results by starting a conversation or making the person an offer. And finally, seal the deal and fulfill your end of the bargain. The system will automatically record all conversations for future viewing.
Did you know that 90% of small businesses have Facebook pages, but that almost one-third of them have less than thirty-two fans? Building an engaged audience can be difficult, and for many local businesses, it’s the reason why they quit updating their pages long ago.In order to create a successful following on social media, every post needs to have value. This means posting timely, relevant, and engaging content.
Companies know that customer service is important, but a lot of businesses still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. consumers saying that they’ve gone to a competitor after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success. Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
Yes! You can see growth across channels from one dashboard, monitor changes in Facebook and Twitter reach and see the growth in fans and followers from social campaigns.
Social Marketing tracks post performance data on all posts made through the app and in some instances, posts made outside of the product.
Social Marketing will pull in historical data and post performance for posts made organically through Facebook, Twitter, and Instagram (from the moment it became a business profile) or another social media publisher.
Link Performance allows you to monitor and track the links in your posts. See how many link visits originate from the different social networks or Dark Social.
Dark Social refers to visits that can't be tracked due to their origin; Dark Social includes links shared through email, messenger, or text messages.
Use the link shortener in the composer to track your first link.
You can create a post and customize it per social channel by clicking on the "Customize by account" button in the top right of the composer. After customizing, it only takes one click to schedule or publish all of these posts to the different channels.
Planning and publishing content through Social Marketing is flexible and easy. Using the Composer, you can:
Immediately publish the post
20% OFF THE FIRST MONTH for a limited time.
*Formerly named Express
Best for businesses looking for an introduction to managing their online reputation. You can upgrade anytime to a higher tier when needs change.
Social Marketing Standard*
Everything in Standard PLUS:
Best for businesses with a presence on industry-specific review sites, who are looking for a complete solution to help manage their online reputation.
Social Marketing Pro
Everything with Social Marketing Pro Plus:
• Reputation Management Premium App
• Campaign Pro App (Email marketing)
• Local SEO App (Listing Management)
•
Inbox Pro App (Messaging)
This bundle includes FOUR web apps to help cover all your bases. Follow the links below to learn more.
Business Pro Bundle
Social Marketing Application
Watch this short video walkthrough that demonstrates how easy it is to empower you to take hold of your social media footprint.
Get the high-level view on all aspects of your online reputation including how you are doing on social media. Executive reports can be sent you your inbox weekly!